Privacy Policy

Privacy Policy

At Noora Gems Stone, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services or visiting our website. By accessing or using our services, you agree to the terms and practices described in this policy.

In order for you to buy our goods or contact us for information, we must collect and process your personal data. We collect and process name, address, e-mail address, telephone number, payment details (information about whether the item has been paid for) in order to carry out the sale and deliver the goods to you as well as contact you about conditions in connection with the order. We also store information about your purchases (order history).

We do not store payment card information with us, but with our payment partner Stripe.

If you want us to delete your personal data from orders after the goods have been received, you can contact us via Customer Service.

We use cookies and similar technologies to give you the best possible experience on the website. We ask our customers for their consent to use cookies and process their information, as required by the EU ePrivacy Directive and the EU Data Protection Regulation . The personal information is stored securely in our online store account on Shopify's server. The EU ePrivacy Directive and the EU Data Protection Regulation are built into Shopify's platform.

https://nooragems.com/
About us
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Contact Person Noor al huma  +4793056887
nooralhuma143@gmail.com


1. Information Collection

1.1. Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, make a purchase, or contact our customer support. This may include your name, email address, phone number, shipping address, and payment details.

1.2. Usage Data: We may collect non-personal information about your interaction with our website and services. This may include your IP address, browser type, device information, operating system, referral URLs, pages visited, and other similar data.

2. Information Use

2.1. Providing Services: We use the information collected to deliver and improve our services, process your orders, respond to your inquiries, and provide you with a personalized experience.

2.2. Communication: We may use your contact information to send you updates, newsletters, promotions, and relevant information about our products and services. You have the option to unsubscribe from these communications at any time.

2.3. Personalization: We may use your information to personalize your experience on our website, including displaying relevant content, recommendations, and advertisements.

2.4. Analytics and Improvement: We may analyze the usage data to improve our website, products, and services, and to enhance the user experience. This may involve the use of cookies, tracking technologies, and third-party analytics providers.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, analyzing data, and managing customer support. These service providers are contractually obligated to maintain the confidentiality and security of your information.

3.2. Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests. We may also disclose information to protect our rights, property, and safety, or the rights, property, and safety of our users or others.

4. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, loss, misuse, or alteration. However, please note that no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after the changes are implemented signifies your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information].

Please note that this is a general template for a privacy policy and may not reflect the specific practices of Noora Gems Stone. It's essential to consult the official privacy policy provided by Noora Gems Stone for the most accurate and up-to-date information.